Shangri-La Songbei, Harbin

Very very kind staff. i dont have Wechatpay for renting unbrella while i stay, but staff kindly help me to rent their own umbrella without pay. cleaner also super kind. She keep trying to giving me plenty of water with smile. Even she cannot speak english, i can see she is very professionl of her job.

breakfast was good. but your location is a little inconvient. and your staff had better speak English.

Staff are very accomodating

The location is not bad and it’s quiet. The hotel has nice space in common area. The rooms are much older than the pictures shown on booking. The style indicates it was built around 15-20 years ago. But it is well maintained. The value of the money I’m not too sure. £150 per night is higher than usual as we came in a peak season. Usually it’s £90 which is a good value.